Shipping: FOB shipping point. Shipping costs are prepaid and added to the invoice. Shipped the best way. (Most shipments sent by UPS.) We ship 99% of all standard UV-bags within 24 hours. Most orders are shipped the same day we receive them, if the order is received by early afternoon. We stock a one-month supply of all sizes and types of amber and green UV-bags.
Dark brown and black UV-bags are special order items. Large quantities of amber and green bags for Clinical Drug Trials are also considered special order items. Call us for estimated shipping dates on these items.
Returns: Up to 20% may be charged for merchandise returned on orders correctly filled, to cover the cost of handling. Return shipping to be prepaid. If the error is ours, we arrange pick-up and replacement at our expense.
Damaged Goods: We assume responsibility for safe delivery of shipment in good order to carrier. Shipments arriving in damaged condition should be noted in receipt as “Received in Bad Order.” If damage is revealed when goods are unpacked, contact carrier to file “Concealed Damage” report within 48 hours after delivery, or you will lose all right to recovery from carrier. If there are further questions about damages, please contact us.